Advanced Service Plans

TV images not displaying? Cameras offline? Get seamless support, updates, and maintenance for your home and business devices, keeping them efficient and hassle-free.

Platinum (Concierge Unlimited)
$199.00
Every month

Designed for clients who demand that service providers be at their beck-and-call at all times. The Platinum plan guarantees a drop-whatever-you’re-doing and do-whatever-it-takes response from the Advanced team.

✓ Maximum of 10 service calls per month at no charge.
✓ 10 remote support sessions per month at no charge.
✓ 2 Preventative Maintenance Visit(s) per month.
✓ Guaranteed 2 hours service response time.
✓ Status and heath of connected devices monitored 24/7.
Gold (Concierge Care)
$99.00
Every month

Offering clients a more personalized and customized approach to their home electronics while also striving to achieve enhanced system performance, which together serve to optimize the user experience.

✓ Maximum of 5 service calls per month at no charge.
✓ 5 remote support sessions per month at no charge.
✓ Guaranteed 4 hours service response time.
✓ After hours online and telephone support.
Silver (Essential Care)
$49.00
Every month

Extends services focused on maintaining system health with the goal of ensuring the continual and dependable use of standard features.

✓ Maximum of 3 service calls per month at no charge.
✓ 3 remote support sessions per at no charge.

Why should I subscribe?

AV and security systems require regular updates and maintenance to stay functional and up-to-date, and become less effective over time without optimization. Subscribers to service plans get priority support; if something goes wrong, you'll receive faster assistance to minimize downtime or security risks. For businesses, a service plan guarantees compliance with industry regulations or insurance requirements, particularly for security systems.

Knowing that professionals are maintaining and monitoring your systems lets you focus on other priorities without worrying about unexpected breakdowns or security vulnerabilities. Let us do the work for you!